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Post in Customer Support
LeeshaWaffles
WINDOW SHOPPER I Vib
‎10-24-2018 02:23 PM
‎10-24-2018 02:23 PM

Received wrong item

Hello -

 

I had placed an order on 10/16 for the Drunk Elephant Inspector Drunk Night Kit and redeemed the promo for the Darjng Destination Sample bag. Unfortunately, when I opened my box I had actually received some masks from Fresh and a Tom Ford lipstick and my items were not included. The invoice inside the box was mine but it looks like there was a mistake made along the way. Can someone please contact me ASAP and let me know how to get this corrected? 

 

Thank you in advance!

Alicia

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1 Reply
StephanieBT
ADMIN Insider
‎10-24-2018 02:50 PM
‎10-24-2018 02:50 PM

Re: Received wrong item

Hi @LeeshaWaffles, sorry to hear that! I will PM you in a moment for more information.

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  • 1 reply
  • ‎10-24-2018 02:23 PM
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