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Post in Customer Support
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Received someone else’s package

I ordered the fenty palette along with some things I wanted to spend points on and I received someone else’s package. I’m pretty bummed about this because the things I ordered could go/are out of stock and if I can’t get what I paid for then I won’t be getting my one Christmas present for the year.

Re: Received someone else’s package

Hi @meganhollyb

 

I'm so sorry that this happened and I'm glad to see that a new order has already been sent to you. If I can assist you with anything else, please send me a PM. 

 

All my best, 

 

Megan 

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