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Post in Customer Support
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Anonymous Insider

Received different samples than requested?

I ordered some stuff along with my birthday gift. I also requested three samples of which I was really looking forward to. I received three samples none of which were the ones I wanted. Two of them are even the same exact sample. I'm a bit disappointed as last time I ordered online I received the samples I requested. I would've rather received a note saying that the samples requested were out of stock rather than receive samples I couldn't care less about.

Re: Received different samples than requested?

Hi @Anonymous sorry to hear that! I'll send you a PM for more info in just a moment.

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