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Post in Customer Support
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StefanyBakelaar
NEWCOMER I Insider
‎11-12-2024 07:57 PM
‎11-12-2024 07:57 PM

Received an expired product

Hi there, 

 

I purchased the Dior Forever Matte Skincare Foundation at the Eaton Centre location in Toronto. When I came home and unboxed it I noticed the Expiry date is 24/06. I'm requesting a new product be sent to me as this product is five months expired. 

 

Thanks, 

Reply
1 Reply
DaneeBT
MOD Rouge
‎11-13-2024 08:14 AM
‎11-13-2024 08:14 AM

Re: Received an expired product

@StefanyBakelaar sorry to hear about this! As your purchase was made in store, please contact the store directly for information regarding a return or exchange. Thank you! 

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  • ‎11-12-2024 07:57 PM
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