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Post in Customer Support
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Received an empty package with used make up wipes

I just received an empty package that was open and only had used make up remover pads in it. There was an order confirmation in it that was for an order I already received weeks ago?? 

In times of COVID, this is absolutely disgusting and I just basically sanitized both of my arms for minutes. Please be careful everyone and double check and sanitize everything! 

Re: Received an empty package with used make up wipes

Hi @JussKimberly,

 

I'm sorry to hear about this! I'll send you a PM in just a moment.

 

Always,

Danee

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