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Post in Customer Support
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Received Wrong order

Hello,

I received a big package from Sephora during the big sale. I had 2 boxes with my name and address on them, one of them was my order. But when I opened the second box there, somebody else’s order was there( I had places 2 different orders during that time, so I thought both were mine). Should I take it to a Sephora store, or deliver it the address on the order sheet? I didn’t open none of the products just the box. #wrongorder

Re: Received Wrong order

Hi @PinkDaises7,

 

I'm so sorry about this and thank you for reaching out to us! I'll send you a message shortly to assist.

 

Best regards,

Laurie 

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