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Post in Customer Support

Received Wrong Items in Package

Hi,

 

I'm hoping someone can help, as it has been over 24 hours and a Sephora Customer Service Representative still hasn't responded to my emails. I ordered two items, a Fenty Beauty Killawatt Highlighter and the GlamGlow Volcasmic Set, but received a Kat Von D Everlasting Liquid Lipstick in my package, instead.

 

Can someone tell me what I should do? I would really appreciate the help.

 

Thanks!

Re: Received Wrong Items in Package

Hello  @CR2017,

 

So sorry to see this. If you are still experiencing issues with this, please send me a PM and I'd be happy to assist!

 

Cheers,

 

Richard

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