Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Received Order From September in November

In September I placed an order that said it was delivered but it was not. When I contacted Sephora they sent me it again, I received it and everything was fine. Yesterday, November 14, I received the order from September. The label has a September date and the order page shows the same thing. I opened the box and it has the original samples I had wanted. I don’t know if the box was lost and they delivered it now that it was found. I can provide images of the box to show the September date! What do I do?

Re: Received Order From September in November

Hi @faniagui, thanks for letting us know! I will send you a PM shortly for more information.

Conversation Stats
  • 1 reply
  • 155 views
  • 0 Hearts Given
  • 2 Contributors