Recalls

[Pomelohh]

Hi,

I bought the Biossance Mineral Sunscreen a long time ago and used it off and on until I finally realized that it was the cause of my skin reactions.  When I searched I saw the company had recalled the product 

https://biossance.com/pages/spf-statement

Just wondering if Sephora is refunding/providing any customer service even outside the return window? 

[lilly4]

Could you also PM me?I'm having a reaction to the product

[LaurieBT]

Hi @lilly4,

My apologies! Due to a technical error, I'm having trouble sending you a message. However please call  1-877-SEPHORA (1-877-737-4672) or chat online here > https://www.sephora.com/beauty/contact-us so we can further assist you with this. We will be happy to help. Thank you!

Warm regards,

Laurie

[keelybt]

@Meyomoi I'm sorry to hear that! I will send you a PM to help. 

[IanBAndrews]

Hello - i am having the same experience and still have a full 20ml bottle of this.  Can someone please help me?

[DaneeBT]

Hi @IanBAndrews I will send you a PM!