Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

RUDE PEOPLE IN SEPHORA

Hi! My name is Peyton and I often go to Sephora with my kids! They are 5, 7, and 13.  My 13 year old always goes to Sephora with her friends but has been having many rude encounters with Sephora employees. She was testing a Rare Beauty blush when a employee came up to her and yelled at her for being messy with the products.  She was just trying it out, unacceptable.

I also went to Sephora wish my 5 yr and 7 yr old.  I let my 5 year old run about because she was in the stroller the whole day.  She by accident ran into the Drunk Elephant shelf and a moisturizer fell on her head!  It had a gross "skincare smoothie" and it was all over her. Then a employee has the audacity to yell at my daughter saying she needs to leave the store because she made a huge mess with the smoothie. Was my daughter the one who made the smoothie. No. 

Another time, my 7 yearold was being filmed by a TikToker while she was testing the Anti-Aging Cream from Drunk Elephant.  I screamed at the man filming my daughter and told him to delete the video.  He refused, and then the Sephora employee backed him up!  I was so mad.  Ulta is my new favorite place to shop.  They are so much nicer to young kids.

Sephora, do better. 

Re: RUDE PEOPLE IN SEPHORA

You are pretty out of line here. Your daughter was running around a luxury cosmetics store (for your and her convenience/comfort might I add), destroyed an expensive product and you think YOU deserve an apology? Have some respect, corral your kids and consider letting her run in a build a bear or other kid friendly environment. Would you say the same if she shattered a crystal vase? Unbelievable. 

Re: RUDE PEOPLE IN SEPHORA

I agree to disagree first of all why is your 13 year old with her friends without a parent at Sephora. You souldn't bring your 5 year old to Sephora and even if u do let her out of her carrier at home not at a puplic store, if I were a worker there u would be mad too.

Re: RUDE PEOPLE IN SEPHORA

Why are you taking your young kids to Sephora in the first place???

Re: RUDE PEOPLE IN SEPHORA

Kids are kids that’s what they do. But you do have to supervise your children… a 5 yo shouldn’t be running around at Sephora and knock out things or mess with samplers…

Re: RUDE PEOPLE IN SEPHORA

Hi pey pey,

 

I totally agree with you. Some of the things going on inside of the Sephora's are ridiculous. It is so unfortunate that these kids are not able to go into these stores without being discriminated because of their age.

Re: RUDE PEOPLE IN SEPHORA

Maybe you should not let ur kids run in a store with glass and expensive products around her

Re: RUDE PEOPLE IN SEPHORA

Are you discriminating against young children?

Re: RUDE PEOPLE IN SEPHORA

Your kids sound rude and mean you should not be leting you kid run around the shop that is very frustrating for the sephora employees I would be very upset if there was a baby running around Sephora then she makes a mess and I would have to clean it up I would be very mad 

Re: RUDE PEOPLE IN SEPHORA

Your kids sound rude and mean you should not be leting you kid run around the shop that is very frustrating for the sephora employees I would be very upset if there was a baby running around Sephora then she makes a mess and I would have to clean it up I would be very mad 

Re: RUDE PEOPLE IN SEPHORA

I agree! My daughter was yelled at too! 

Re: RUDE PEOPLE IN SEPHORA

@peypey6786543 I'm so sorry to hear about this experience. I will send you a PM for more information. 

Conversation Stats
  • 11 replies
  • 2286 views
  • 25 Hearts Given
  • 9 Contributors