RETURNS

[TRICIAYELLOW]

I GOT THIS TOOL THIS WEEK.  IT WILL NOT CHARGE.  I PUT IN TO RETURN IT

WHAT DO YOU DO IN THIS CASE?  

[LaurieBT]

Hi @TRICIAYELLOW,

I'm so sorry about this! If your item was purchased online, you can return it by mail or in a freestanding Sephora store within 30 days of purchase for a refund. To return your item by mail, please use the free return shipping label: https://returns.narvar.com/sephora/returns?locale=en_US. If it's received within 30 days of purchase you will receive a refund. If it's received within 31-60 days of purchase you will receive an online credit. To view our full return policy please visit: https://www.sephora.com/beauty/returns-exchanges 

Best regards,

Laurie