RECALLS

[CCLSephora]

Hello to all,

Hoping everyone is well & staying safe !

I recently purchased the Summer Fridays Jet Lag Mask to which I had a horrible reaction. During my last visit at Sephora, I was made aware that there was a recall on this particular product and I also noticed that it was taken down from Sephora’s shelves and webpage. This made me wonder whether there was a protocol in place at Sephora to advise its customers of recalled products, which they had purchased. To my surprise, there isn’t one.

So, here I am, starting a post where we could keep one another up-to-date with any information we might have regarding cosmetic products that had been recalled !
Here’s to helping one another and staying safe 🤍

See the following link for more information regarding the Summer Fridays Jet Lag Mask: https://summerfridays.com/pages/jet-lag-mask-statement

[4ler]

I bought mine in December and just used it and I'm having a reaction to the mask.  Were people able to get a refund? 

I'm also disappointed that Sephora has my purchase history and made no effort to notify me of the recall!!

[emkup]

Wow, I’ve been using mine since the last purchase. I hope Sephora will update us! 

[GabyGonza]

I did know about this at all! I purchased mine at Sephora I believe October 2020, used it twice and just left it there.. my face was BURNING, like literally! I just email Summer Fridays and they said I could return it to the retailer and would receive  a full refund. Does anybody knows about this? Is it true? 

[JaneanBT]

Hi @GabyGonza,

I will send you a private message. 

Best Wishes,

Janean

[drdaria]

Like the other user here I am also wondering if this is still valid?

[DaneeBT]

Hi @drdaria

I will send you a PM to assist!

Regards,

Danee

[anniebear828]

Could someone advise if this is still valid? Like the original poster I bought it left it and started using it on my arms because it has been sitting around. 

[keelybt]

@anniebear828 I will send you a PM to help.