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Post in Customer Support
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Promo yayholiday not working

Hello,

The yayholiday code says it started 11/05 and when I tried to use it today (11/06) it is saying this promo hasn’t started yet. 
I only see an option to call and I can’t at the moment. Is there a chat or email option somewhere? 
Thanks for any help! 

Re: Promo yayholiday not working

Hi @rjean68,

 

Rouge can shop early with their discount starting on Friday, November 5, while VIB can shop starting on Tuesday, November 9, and Insiders can shop starting on Thursday, November 11. Upon review, I see that your current status is Insider. For more information, please visit: https://community.sephora.com/t5/Customer-Support/Holiday-Savings-Event-2021-FAQs/m-p/5968678#M23477...

 

Always,

Danee

Re: Promo yayholiday not working

My status is ROUGE and its not workinng. Its 11/07

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