Promo Code

[slsmith]

I hate that you can only use the promo code once. I have an online order and pick up in store order but can only use the code for one. I wish you could check out at once for both options like other stores. 

Also i placed my instore order first using the promo code not realizing it was one-time use. I cancelled that order because the online order was much larger. Will I be able to use the code again if the order was cancelled?

[LaurieBT]

@slsmith, we apologize for the disappointment this causes and appreciate your feedback. I'll share this with our Beauty Insider teams for consideration with future promotions. 

I believe you should still be able to use the code if your order was cancelled. However, if you run into any issues, we will gladly assist you further. We invite you to contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672) if you need assistance replacing the order. If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!