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Post in Customer Support

Products Removed from Favorites List

Why are products being removed from our Favorites/Loved list? For example, I had the Hourglass Holiday Palette on my list and it’s been removed. I can’t search to find the palette either. I get that things may be sold out but why completely delete them? It’s inconsistent, some still appear on my list and show as OOS while others are completely gone. Now I can’t search to see what stores may still have them available.

Re: Products Removed from Favorites List

Hi @aquadolly130,

 

I sincerely apologize that some items are currently unavailable at the moment. I recommend contacting your local store directly for availability. Please feel free to private message me if you have any questions. 🙂

 

Best Regards,

 

❤️ Raquel 

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