Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider
‎12-28-2017 09:00 PM
‎12-28-2017 09:00 PM

Process order

Why when I hit the checkout it says that something is missing from my debit card information if everything is correct? I hope this this thing don’t charge me all the times I tried to go through.
0
Reply
3 Replies
MeganBT
ALUM II Insider
‎12-29-2017 10:39 AM
‎12-29-2017 10:39 AM

Re: Process order

Hi @Anonymous, 

 

Please know that you have not been charged for these unsuccessful order attempts. I will send you a private message in just a moment to clarify what occurred. 

 

All my best, 

 

Megan 

0
Reply
Fitzy44
NEWCOMER I Rouge
‎12-28-2017 09:18 PM
‎12-28-2017 09:18 PM

RE: Process order

Same thing just happened to me!!!
0
Reply
1 Reply
MeganBT
ALUM II Insider
‎12-29-2017 10:42 AM
‎12-29-2017 10:42 AM

Re: RE: Process order

Hi @Fitzy44, 

 

I will also look into why your order was unsuccessful and follow up via private message. 

 

All my best, 

 

Megan 

0
Reply
3 Replies
Conversation Stats
  • 3 replies
  • ‎12-28-2017 09:00 PM
  • 145 views
  • 0 Hearts Given
  • 3 Contributors