Private messages

[ather]

I am trying to send a private message and it is saying I have reached my maximum amount for today. But I Haven’t sent any. Is there a way to fix this? Thank you. 

[ather]

@LaurieBT  I signed out and signed in it didn’t work but I did download the app and it finally sent from the app! Thanks for your help!! 

[LaurieBT]

@ather, I'm glad to hear this and I apologize for any inconvenience this may have caused!

Best regards,

Laurie

[LaurieBT]

Hi @ather,

I'm sorry about this! Can you please try signing out and signing back in? If you're using the desktop browser, please also try clearing your cookies/cache. If you're using the app, please try switching to desktop or mobile if possible. 

Warm regards,

Laurie