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Post in Customer Support

Prices not accurate

I am trying to place an online order using the sephora app. When I went to check out all the items in my cart had increased by $10.00. I exited the app and tried to use the regular site. When I went to check out on the site the prices were wrong, 3 items were out of stock and said they couldn't be shipped to Canada - I don't live in Canada. What is going on!?!

Re: Prices not accurate

Hi @lewissrl,

 

I'm sorry for the issues you're experiencing! I'm going to send you a PM to obtain a bit more information.

 

Always,
Danee

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