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Post in Customer Support
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Price increase

Spoiler
 

so what the actual heck is up with the prices? 

tatcha moisturizer being $97 on sephora, but $72 on tatcha website is crazy!! that’s a $25 price difference!! and $51.50 for ONE BOTTLE of k18 shampoo while it’s $38 on k18 website??? literally what the heck 

Re: Price increase

Hi @laurenopal,

 

It sounds like you're viewing the Sephora Canada site, which shows prices in CAD, rather than USD. If you're using the app, please click your name/photo icon near the bottom center of the screen, then scroll down to App Settings, and select your correct region. If you're using the browser, please scroll down to the bottom of the web page, then select your correct region. 

 

Best regards,

Laurie

Re: Price increase

This seems like a major issue because I got on my app and thought the same thing..! I was wondering why I would ever shop here because the prices were so much more and I googled the price increase and came across this. Major difference and I’ve never adjusted my settings on the app I live in America. I usually order online and stopped because of this!

Re: Price increase

@laurenopal I see the Tatcha Moisturizer for $72.  Are you on the USA site or Canada?

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