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Post in Customer Support
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Price adjustment/return

I made an online purchase earlier today and then remembered that I had a $75 Sephora gift card in my purse! (This was way past the 1h to cancel order period) Is there any way that I can return these items and repurchase using the gift card? 

Re: Price adjustment/return

Hi @meera2001,

 

I'm sorry to hear that! Once an order has been placed, regretfully, we are unable to modify it. However, once your package arrives, you are welcome to return the order back to us via mail or you can return it to your local Sephora store. You are then welcome to place a new order using your Gift Card, if you'd like. For information regarding our return/exchange policy, please visit https://www.sephora.com/returns-exchanges Thank you!

 

Always,
Danee

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