Price Match Sephora sale

[addictedtogloss]

I purchased a set early May via Sephora online. The order is still processing.  Today this item was placed on sale.  Will they adjust the sale price since the order is still processing or will I need to place another order?  Thanks!

[addictedtogloss]

Just an update. Customer service would not price override the original item I ordered because they said it had been more than seven days. Even though my order is still processing and they are at a 3 to 4 week ship date, they wouldn’t override it. I just placed an order for the cheaper item and will be returning the more expensive went to the store. This experience cements why I need to choose Ulta. This is my first order in over a year, and now I remember why.

[PenelopeBT]

Hi @addictedtogloss,

I will send you a private message.

Best,

Penelope

[addictedtogloss]

Replied to your message yesterday. Any updates? On hold with customer service again today.  Was only hold 28 minutes yesterday before I had a meeting.