Price Adjustment

[Tika07]

Hello If I purchased something less then a month ago and just received it shortly, now it’s on sale, will Sephora do a price adjustment and refund me the difference? Thanks! Tika

[Anonymous]

I just wanted to add. I purchased the GrandeBROW serum and it went on sale two days later for half off. I called and spoke with a rep. She refunded me the difference as a credit, which expires in a month. Fine with me as the purchase was made with my Sephora card and I'm sure I will buy something within the next month. I think Sephora has great customer service!

[4Ree]

I was wondering if I could get assistance with this too?!

[keelybt]

@4Ree I will send you a PM for more information.

[ZakiyaBT]

Hi @Tika07,

Typically we can do price adjustments if you purchased it online at regular price. I will send you a PM for further assistance. 

Best,

Zakiya

[Jewelz3]

I'm in the same boat, but with stores closed and quarantine active, what can be done? My order hasn't even arrived, I purchased it online so recently, but today it's on sale. 

[PenelopeBT]

Hi @Jewelz3,

I will send you a private message.

Best,

Penelope

[xoxlaney]

Hi I would also like to know how to get a price adjustment? Purchased fenty contour sticks less than one month ago and they’re now on sale 😕

[LaurieBT]

Hi @xoxlaney,

I’ll take a look further and I’ll send you a message shortly. Thank you!

Best,

Laurie

[nap1]

I've got the same problem.  Ordered on August 18th and now at least one item is 30% less.  Who do we contact?

[DaneeBT]

Hi @nap1,

I'm going to send you a PM to request for more info!

Always,
Danee

[nap1]

Thanks for your help.  Much appreciated!

[nap1]

Thank you!