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Anonymous Insider

Poor Service

Since you asked about my last purchase, I am going to tell you how unhappy I was with my visit to your store in East Lansing, MI.  I was on the floor trying to find the product that I wanted when a snutting salesperson comes up to me and asks in an unpleasant way for me to get up so that she can get by.  Never asked if I needed help in finding something just demanded that I get out of her way.  Never experienced anything like it before.  Needless to say I purchased the one thing I had in my hand but did not go back to try in find the product that I came for.  I will think more than twice before I go into another Sephora store and will NEVER visit the East Lansing store again.  I have never experienced this type of service.  I am over 65 and I guess this is not the group you cater to.  

Re: Poor Service

Hi @Anonymous, 

 

I'm sorry to hear about your experience and am sending you a private message right now. 


All my best, 

 

Megan 

 

Anonymous Insider

RE: Poor Service

 
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