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Post in Customer Support
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Points

I just used the 75 dollers for 500 points but I want to exchange one of my items, do I still get my points if I exchange it?

Re: Points

Hi @Julia0106 

 

If you decide to exchange one of the items, you will not lose the points!


Regards,

Danee

Re: Points

In Canada?

Re: Points

@Julia0106 Yes, you can exchange the item at your nearest store and the extra points should not be deducted. 

Re: Points

Just did it they got deducted

Re: Points

Hi @Julia0106,

 

I'm sorry for the trouble and I'm happy to check on this. I'll send you a message shortly.

 

Best,

Laurie 

Re: Points

I just saw the message! Tysm!

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