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Post in Customer Support
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iseladuhh
NEWCOMER I Vib
‎03-05-2018 12:18 AM
‎03-05-2018 12:18 AM

Points

Does Sephora take away your points even when you do an even exchange? For example I exchange a foundation because I grabbed the wrong color and I notice that they took away my point I had earned by buying the foundation.
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2 Replies
DaneeBT
MOD Rouge
‎03-05-2018 11:15 AM
‎03-05-2018 11:15 AM

Re: Points

Hi @iseladuhh,

 

I'll send you a PM to provide you with more information and to assist you further!

 

Always,

Danee

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Anonymous Insider
‎03-05-2018 06:32 AM
‎03-05-2018 06:32 AM

Re: Points

Hi! I returned foundation in-store because it didn't match and I did an exchange.  I got to keep the points!

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  • ‎03-05-2018 12:18 AM
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