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Post in Customer Support
Melisa44
NEWCOMER I Rouge
‎01-08-2018 09:54 PM
‎01-08-2018 09:54 PM

Points

I️ made a purchase at a Sephora jcpenney location (a while ago actually) and my pint never showed up on my account. What do I️ do?
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2 Replies
PenelopeBT
ALUM II Insider
‎01-09-2018 09:43 AM
‎01-09-2018 09:43 AM

Re: Points

Hi @Melisa44,

 

I'm so sorry to hear this. Please send me a private message with a copy of your receipt and I will manually add you BI points. Thanks!

 

Stay Gorgeous,

Penelope

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crackercookie
NEWCOMER II Vib
‎01-08-2018 10:06 PM
‎01-08-2018 10:06 PM

I would take your receipt to a Sephora store and ask them...

I would take your receipt to a Sephora store and ask them to fix it. doesn't hurt to see if they can do something about it
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  • 2 replies
  • ‎01-08-2018 09:54 PM
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