Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Anonymous Insider

Points

Ok so I’m already a beauty inSider, but when I click notifications it goes to a page that’s trying to get me to Sign up again. It says “join beauty insider”, well I already have, and I have 57 points that I wouldn’t like to lose. I have 57 points for buying Fenty beauty highlighter and Better Than Sex mascara by Too Faced. 

Re: Points

Hi @Anonymous + @quspork. So sorry about any confusion. Our Beauty Insider system was performing our annual year end maintenance. Everything should be restored. If you are still not seeing your account information, send me a message with your Beauty Insider email.

 

xo, jamila

Re: Points

@Anonymous There is currently a glitch in the system. Points and status will be re-instated soon. 

Conversation Stats
  • 2 replies
  • 146 views
  • 1 Hearts Given
  • 3 Contributors