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Post in Customer Support

Points not being added

I’ve been a VIB member for a little while and it says I only need to spend $311 to become a Rouge member. I’ve since made purchases that have added to about $311 or more but no change has been made to my status or point count. What is happening?

Re: Points not being added

Hi @Aquafina2,

 

I am sorry to hear this! I will send you a PM for further assistance. 

 

Best,

Zakiya

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