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Post in Customer Support
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harpd
NEWCOMER I Insider
‎08-18-2018 08:28 PM
‎08-18-2018 08:28 PM

Points not added to account.

I bought several items at a Sephora location near me last week and the points still haven't been added to my account. Can anyone help me with this or know what number to call? Thank you so much. 

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RaquelBT
ALUM II Insider
‎08-19-2018 10:50 AM
‎08-19-2018 10:50 AM

Re: Points not added to account.

Hi @harpd,

 

Oh no! I'm sorry to hear this. Please feel free to send me or any other Mod a private message with clear photos of your receipt, so we can add the points to your Beauty Bank for you. Thank you. 🙂

 

Best Regards,


❤️ Raquel 

 

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  • ‎08-18-2018 08:28 PM
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