Points expires no notice?

[SamAlexx]

I had 828 points I was saving and just noticed they are gone. does Sephora really not email to let you know they’re going to expire despite their spam level of emailing otherwise? I received no notice. 

[keelybt]

@SamAlexx Yes, typically you should receive notifications prior to your points expiring, however points only expire if your account has been inactive for over a year.  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us privately through Facebook, Twitter or Instagram. 

[SamAlexx]

Sorry just get an oops error any time I try to message you with the link on your profile. Will try one of the avenues you suggested.