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Post in Customer Support
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Anonymous Insider
‎12-27-2017 11:49 AM
‎12-27-2017 11:49 AM

Points/ Status Incorrect

Whenever I shop in store my points show up, but while I am online only points I have received from online purchases have shown up.  Could anyone help me figure this out?

 

 

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JamilaBT
ALUM II Insider
‎12-27-2017 03:00 PM
‎12-27-2017 03:00 PM

Re: Points/ Status Incorrect

Hi @Anonymous. It sounds like we'll need to link your BI card to your BI account. Call us at 1-877-SEPHORA for assistance.

 

xo, jamila

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  • ‎12-27-2017 11:49 AM
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