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Post in Customer Support
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SallyTheCat
NEWCOMER II Rouge
‎09-03-2021 03:01 PM
‎09-03-2021 03:01 PM

Points Not Earned

Hello. I received an email about a month ago from Sephora to fill out a survey to earn 100 points, which I did. It told me the survey was complete at the end, but over 30 days have passed and the points still haven't gone through.

Thanks for your help.

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LaurieBT
MOD Rouge
‎09-03-2021 03:17 PM
‎09-03-2021 03:17 PM

Re: Points Not Earned

Hi @SallyTheCat,

 

I'm sorry about this! I'll send you a message.

 

Best,

Laurie

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  • 1 reply
  • ‎09-03-2021 03:01 PM
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