Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Vkp96
NEWCOMER I Rouge
‎02-11-2026 11:00 AM
‎02-11-2026 11:00 AM

Pofile picture cant and wont change

Ive been wanting to change my profile photo for a while now and it doesnt change even when it says SAVED. Ive tried on the app but it doesnt allow it?? on my laplop it still doesnt change. in 2026 is crazy

IMG_1046.jpeg

Labels:
0
Reply
1 Reply
LaurieBT
MOD Rouge
‎02-11-2026 12:48 PM
‎02-11-2026 12:48 PM

Re: Pofile picture cant and wont change

Hi @Vkp96, I'm sorry to hear this! Our technical teams are working to resolve this issue, and we hope to have updates in the near future. 

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎02-11-2026 11:00 AM
  • 66 views
  • 0 Hearts Given
  • 2 Contributors
Photos1
  • IMG_1046.jpeg