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Post in Customer Support

Please help- I ordered the wrong size perfume

Hi-somehow I accidentally clicked on the 50ml for the Armani because it's you fragrance. I want the 100ml. I just realized my mistake now and I'm hoping it can be corrected as I'm leaving the country Saturday for 4 months. I ordered it about 6 or 7 hours ago. Can anyone recommend a solution I have rouge shipping so I don't even know if the product will arrive before I leave. Ideally I'd like to cancel this order and then either reorder online or go buy it in stores. Either way I need the refund money to do so.

Re: Please help- I ordered the wrong size perfume

Hi bonbon2014,

 

In reviewing your account, it appears that you may have recently spoken with one of our Call Center representatives regarding your order! If you have any additional questions or concerns, you are welcome to send me a private message 🙂

 

Always,
Danee

call their customer care before the send it off.They can...

call their customer care before the send it off.They can fix it for you before it gets to the warehouse or processed

Re: call their customer care before the send it off.They can...

thank you! it still says pending, I'm scared that by the morning when i call (9am) they'll have processed it

ill try anyways, I'm just a worrier

 

 

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