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Post in Customer Support
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Play! Saphora points expired.

So I recently bought Play! smarts by spahora on Nov. 23 and when I received it the card points already said it is expired. What should I do? You guys should give us a note at least that the points is expired.

Re: Play! Saphora points expired.

Hi @pppauline,

 

I am sorry to see that you received an expired PLAY! pass. We are aware of this situation and your local store should still honor the pass. If you have any further questions or concerns please feel free to send me or any other Mod a PM and we can assist you further. 

 

Best,
Zakiya

RE: Re: Play! Saphora points expired.

Hi. I also called the local Saphora store and they weren’t sure either and told me to contact online support.

Re: RE: Re: Play! Saphora points expired.

Hi @pppauline,

 

I am going to send you a PM for further assistance. 

 

Best,

Zakiya

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