Play! Pass Questions

[NewbieLK]

I placed an order online yesterday using the September Play Pass promo code. How long does it usually take to get the 50 bonus points? And if I order something today using the October Play Pass code, will I be able to receive another 50 points or do I have to wait 1 month to use the October pass?

[LaurieBT]

Hi @NewbieLK,

The 50 Play! Pass points should be added to your Beauty Bank within 24 hours of your order or store purchase. Please feel free to send me a private message with your order number if the points have not been added to your Beauty Bank after 24 hours. Also, I'm not seeing any restrictions regarding how many Play! Passes you can redeem per month, so it seems like you should be able to redeem your October Play! Pass once you receive it. You can check out the full disclaimer on the reverse side of your Play! Pass for details. I hope this information helps. 🙂

Best regards,

Laurie