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Post in Customer Support
DezDahl
NEWCOMER I Vib
‎09-27-2017 01:14 PM
‎09-27-2017 01:14 PM

Play! Box in disarray

How do I lodge a complaint if I received a Play! Box that had one product that had leaked out on to the bag and another product that was either old or heat effected but either way unusable? Down two products and the bag! Not the best month for Play!
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SianBT
ALUM II Insider
‎09-29-2017 08:47 AM
‎09-29-2017 08:47 AM

Re: Play! Box in disarray

Hi DezDahl, 

 

I am so sorry to hear about this! 

 

I'm sending you a PM to assist you with this 🙂 Our Beauty Advisors are also available via chat, email and phone (1-877-SEPHORA) to assist you should you encounter similar issues in future!

 

Bisous, 

 

Sian

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  • 1 reply
  • ‎09-27-2017 01:14 PM
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