Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Pin number damaged

I took out sticker on pin number and it is scratched off so I tried to use in the store at Grove LA, CA but they said need pin number. I have the first and last 2 numbers of the pin numbers but middle numbers are gone.

Please help me it is USD100.00 giftcard.

Thank  you and hope to hear from you soon!

Tags:

Re: Pin number damaged

@bbogumi oh no! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your registered email address and a clear photo of your gift card or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

Re: Pin number damaged

Hi, I sent you a message with copies of gift card.

Thank you.

Re: Pin number damaged

@bbogumi, my apologies! Danee is currently out of the office. If you'd like to send me a private message with your registered email address and the gift card details, I'll be happy to look into this. 

 

Best,

Laurie

Re: Pin number damaged

I was wondering if you received copies of a card and a receipt.

Thank you.

4 Replies
Conversation Stats
  • 4 replies
  • 605 views
  • 0 Hearts Given
  • 3 Contributors