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Post in Customer Support
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sdquintero
NEWCOMER I Rouge
‎04-09-2024 04:20 PM
‎04-09-2024 04:20 PM

Pick up order

Hi!

 

I placed a pick-up order today, and two of my items were not available after I made the purchase. I was not given the option to have those two items shipped. I am also being charged as if I received those 2 out of stock items. How can this be fixed? 

Thank you so much! 

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Reply
2 Replies
DaneeBT
MOD Rouge
‎04-09-2024 04:38 PM
‎04-09-2024 04:38 PM

Re: Pick up order

Hi @sdquintero I will send you a PM to further assist! 

Reply
SportyGirly125
BEAUTY ADVISOR Rouge
‎04-09-2024 04:28 PM
‎04-09-2024 04:28 PM

Re: Pick up order

@sdquintero @Sadly they don’t ship the items out of stock. They will only charge you for the items in stock. 

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2 Replies
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  • 2 replies
  • ‎04-09-2024 04:20 PM
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