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Post in Customer Support
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Phone Number Not Linked to Account

Hi there! 

 

When I'm in the stores and checking out, the employees ask for my number to lookup my Beauty Insider account. Unfortunately they can never find it based on my phone number - they always try it a few times and then I have to give them my email address, which is a slow process. I've looked at my account, but can't find a way to link my phone number. I'd love to make my next shopping experience easier for the person checking me out as well as a quicker check-out time for the customers in line behind me! (:

Anonymous Insider

Re: Phone Number Not Linked to Account

Hi! I've been having the same problem! :((( its such a pain, can anyone help me out??

Re: Phone Number Not Linked to Account

Hi @Anonymous,

 

I'll send you a PM to help!

 

Always,

Danee

Re: Phone Number Not Linked to Account

Hi @sinclairish

 

I will send you a private message so that I can help you with this. Thanks! 

 

Best Wishes,

 

Janean

Re: Phone Number Not Linked to Account

Hi I am having the same issue where my phone number is not linked to my Sephora account. 

Re: Phone Number Not Linked to Account

Hi @Harley333, I'm happy to help with this! I will PM you now for more information.

Anonymous Insider

Re: Phone Number Not Linked to Account

Hi there, I'm having the same issue!

Re: Phone Number Not Linked to Account

Hi @Anonymous,

 

I will send you a PM for further assistance. 

 

Best,

Zakiya

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