Perfume Voucher Issues

[perfumevoucher]

Spoiler

Perfume sampler issue

I ordered the sampler kit for perfumes and tried to redeem my offer. It gave me an error when I was checking out and when I tried to enter the promo it said I’ve already used the code but I have no order history with it and no confirmation email. Now it’s not letting me use the voucher and I don’t know what to do to get the free bottle of perfume 

[keelybt]

@perfumevoucher Oh no!  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and a picture of the voucher or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service