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Post in Customer Support
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jingle7374
NEWCOMER I Vib
‎07-10-2023 04:53 PM
‎07-10-2023 04:53 PM

Pending transaction

Hello!
so, I ordered with a vanilla prepaid Visa card and my ordered passed, it shipped as well. However, on my card, it says the payment is pending, I was wondering if it takes time for the payment to go through?

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3 Replies
DaneeBT
MOD Rouge
‎07-10-2023 05:33 PM
‎07-10-2023 05:33 PM

Re: Pending transaction

Hi @jingle7374 I'll send you a PM to assist!

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2 Replies
jingle7374
NEWCOMER I Vib
‎07-11-2023 12:04 AM
‎07-11-2023 12:04 AM

Re: Pending transaction

Hello! Where do I see the PM? I cannot find it

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1 Reply
DaneeBT
MOD Rouge
‎07-11-2023 07:07 AM
‎07-11-2023 07:07 AM

Re: Pending transaction

@jingle7374 in the top right corner of BIC, please click on the bell/envelope icon, select the message, then reply! 

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3 Replies
Conversation Stats
  • 3 replies
  • ‎07-10-2023 04:53 PM
  • 285 views
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  • 2 Contributors