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Post in Customer Support

Pending order

I ordered today and I received the e-mail attached in the end, but my Paypal account doesn't show a cancellation and neither does my order here, it shows pending.

What can I do ? 




Re: Pending order

Hi @Carolbrant,


I'm sorry to see this! I'll take a quick look at the order information and will send you a private message shortly after to assist. Also, I've removed the screenshot from your message as it contains your order number. Thank you!


- Laurie

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