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Pending for a week

Pending for a week

what is the problem with it? 

I ordered multiple items a week ago and it still says pending, I used VISA card and the money was taken out of my account but I have gotten no shipping info and it hasn't shipped even though it said 1-3 business days. I either want my items to be shipped or I want a refund. 

 

Thank you .. 

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Re: Pending for a week

Hi @ETH94,

 

I'll take a look now, and I'll send you a PM to assist shortly. 🙂

 

Best regards,

Laurie

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