Pending Order and Items still in Basket?

[Ekitties]

Today, I made my first order on Sephora's website, so I might just be freaking out over nothing. I ordered an extremely popular makeup product that is frequently out of stock, but about two hours after I had placed my order, the item was listed as "out of stock". My order is still pending, so I wasn't worried, but why is the item still in my shopping basket/cart? If my order does end up canceling, I will be refunded for everything, correct?

If anyone could help me, that would be great! Thanks!

[RaquelBT]

Hi @Ekitties,

If an item is cancelled from your order because it went out of stock, you will be notified via email and you won't be charged for the item. Please feel free to private message me if you need assistance with anything. 🙂

Best Regards,

❤️ Raquel