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Post in Customer Support
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Lilliank
NEWCOMER I Rouge
‎11-15-2017 03:49 PM
‎11-15-2017 03:49 PM

Pending Order Issue

To whom it may concern,

 

I placed an order on November 10th. I should have 3 day shipping as I’m a Rouge member but my package still says pending. I have sufficient funds in my account so I don’t know why it is still pending. I’m hoping someone can help me clear this up.

 

 

 

Reply
1 Reply
keelybt
MOD Rouge
‎11-20-2017 02:50 PM
‎11-20-2017 02:50 PM

Re: Pending Order Issue

Hi @Lilliank I'm sorry for the wait! We are experiencing a processing delay of up to 7 business days for orders placed with 3 Day shipping. I will be happy to check on your order and send you a message with more information.

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  • ‎11-15-2017 03:49 PM
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