Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Peace out acne dots - defected product

Hi,
 
I noticed you are not responding to my refund request but helping other inquiries submitted after mine.

 

Peace out acne dots come with a white sealed packaging inside the box, and I'm missing the actual products (10 acne treatment dots in each package) from two white packages.

 

Total loss of 20 acne dots from the white sealed packaging inside the box.

 

Please process a refund for these product defects.

Re: Peace out acne dots - defected product

Hi @VIBR,

 

I'm sorry that we missed your previous post! I'll send you a message shortly.

 

Best,

Laurie 

Conversation Stats
  • 1 reply
  • 509 views
  • 0 Hearts Given
  • 2 Contributors