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Post in Customer Support

Payment Error

Hi, I'm trying to place an order on Sephora but it keeps saying that there is a payment error. My card number, expiration date, and cvn are all correct and I've checked it multiple times. Help would be appreciated!

Re: Payment Error

Hi @guramrit and @Niyix,

 

I'm sorry to hear this! Please click the following link to find more information about issues at checkout, and possible causes. > https://www.sephora.com/problems-with-checkout

 

I recommend clearing your browsing history and/or trying another Internet browser to see if that helps. Please also contact a Beauty Advisor at 1-877-Sephora (1-877-737-4672) for additional assistance with placing your order.

 

Best regards,

Laurie

Re: Payment Error

I'm having the same trouble too, if anyone can help.

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