PayPal not working

[Anonymous]

Hi, i’ve Been trying to place an order using PayPal and the screen gets stuck and won’t load after I press PayPal at checkout. 

I’ve order all my previous orders using PayPal without any issues. 

Please advise, thank you!

[LaurieBT]

Hi @Anonymous,

I'm sorry for the difficulty with placing your order! Please clear your cookies and cache, or switch to a different Internet browser to place your order. If you're using the desktop version of the site, I also suggest trying to place your order through the mobile site > https://m.sephora.com/.

Best regards,

Laurie

[Jules2727]

If trying to use PayPal with Chrome app, switch to Safari or other apps. It’s a Chrome issue, not Sephora issue. I had the same problem like forever and switching to Safari worked just now.