Past orders are not showing up

[iluvindia]

Spoiler

Spoiler

Everytime i click on order details i get an error message saying “error occurred during transaction retrieval” and nothing populates 

 

[keelybt]

@iluvindia I'm sorry to hear that you are having trouble! Are you using our app or mobile site? 

[iluvindia]

I’m using the app but I’ve tried to see the orders on both the phone and computer, even used other peoples it always says the same thing 

[keelybt]

@iluvindia  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and the make and model of the device you are using or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service